Two factors that dramatically impact our ability to "achieve outcomes" are stress and overwhelm.
Look at the picture above and guess how heavy the glass of water is?
Would it surprise you to know that the absolute weight doesn’t matter? It depends on how long I hold it for. If I hold it for a minute it’s not a problem. Hold it for an hour and my arm will start to ache. Hold it for a day and my arm will feel numb and paralysed.
Thomas Watson, the father of IBM, was once asked how he built his company into the structure it became – because, he said, “I planned that structure from day one”.
Most small businesses, if they have a structure, build it only to suit their current needs. Consequently, a few people are designated to fill all the roles so the structure is defined by the individuals and not by the tasks they do. As this becomes ingrained over time it becomes difficult, if not impossible, to separate the two.
You might know this one, but here's a story about four people named Everybody, Somebody, Anybody and Nobody.