An entrepreneur's (short) story
It was 3.00 pm on a cold and wet Wednesday afternoon when Jake walked into the bar. The place was quiet apart from the TV on the wall which was tuned to the local sports station. He sat on a stool at the far end and ordered a beer.
Dave, the barman, who was a pretty good judge of people, could sense the anxiety within Jake.
Is your environment really limiting your personal growth?
Over the years I've heard lots of animal stories that reinforce ideas about people and business. They can put both clearly in perspective - even when they're not even true.
The humble goldfish has long been used for this very purpose.
While measuring your results is critical to understanding where your business is and where’s it’s going, I want to touch on another aspect of measurement. The first and only true measure of business success is not what we get from our customers, it’s what our customers get from us. So, we’ve also got to become more professional at understanding how our customers see and measure results.
Thomas Watson, the father of IBM, was once asked how he built his company into the structure it became – because, he said, “I planned that structure from day one”.
Most small businesses, if they have a structure, build it only to suit their current needs. Consequently, a few people are designated to fill all the roles so the structure is defined by the individuals and not by the tasks they do. As this becomes ingrained over time it becomes difficult, if not impossible, to separate the two.