Business Systems and Personal Systems create focus and, far from limiting you, allow you to be more creative!

While measuring your results is critical to understanding where your business is and where’s it’s going, I want to touch on another aspect of measurement. The first and only true measure of business success is not what we get from our customers, it’s what our customers get from us. So, we’ve also got to become more professional at understanding how our customers see and measure results.

In working with business owners as they strive to get the most out of their operations and, at the same time, try to create a degree of personal balance, I’m often confronted with the response – “but I just don’t have the time to do it all!” Does this sound like you?

If you have the mindset for growth, if you understand the psychology of your perfect customer and know exactly what they look like, if you’ve defined what your business does as opposed to what you do in your business, and if you have all your foundation systems in place, then it’s time to go marketing!!

A few years ago I was invited by Sam and Lia Cocks from Urbantech Group to take part in a Celebrity Debate on the topic "Street Smarts and not Book Smarts is what it takes to be an Entrepreneur".

We're being bombarded by information, and often at the wrong times!

Distractions like this have a major impact on our ability to manage and grow our businesses. So, here are a couple of ideas to keep you on track.

Have you heard of “Just in Time” manufacturing? Many big businesses (like car makers) operate on this basis – that is, they hold very little stock of anything and work with their suppliers to ensure parts are delivered direct to the production line just in time.